111bed Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data 111bed collects, how it is used, who it may be shared with, and the rights you hold over your own information.
Introduction
This Privacy Policy ("Policy") describes how 111bed ("we", "us", "our") collects, stores, uses, and discloses the personal data of players and visitors ("you", "the User") who access or use the 111bed online casino and sports betting platform at https://111bed.bar. By registering an account or using the platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
111bed is committed to handling your personal information responsibly and in accordance with applicable data protection principles. We only collect the data we need, we store it securely, and we do not sell it to third parties for marketing purposes. This Policy is written in plain, accessible English so that every 111bed player — whether you are based in Dhaka, Chittagong, Sylhet, or anywhere else across Bangladesh — can understand exactly what happens to your data.
This Policy should be read alongside our Terms & Conditions, which form the overarching agreement governing your use of the 111bed platform. In the event of any conflict between this Policy and the Terms, the Terms will prevail unless this Policy explicitly states otherwise.
What We Protect
Our Privacy Commitments
SSL Encryption
All data transmitted between your device and our servers is protected by SSL encryption at all times.
No Data Sales
111bed never sells your personal data to third-party advertisers or data brokers, full stop.
Minimal Collection
We only collect data that is strictly necessary to operate the platform and comply with legal obligations.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time via our support team.
Fraud Prevention
Data is used to detect and prevent fraud, money laundering, and platform abuse — protecting all players.
Mobile-First Security
Our security infrastructure is built specifically for mobile access patterns prevalent across Bangladesh.
Data We Collect
1. Information We Collect
111bed collects personal data through several channels: directly from you when you register or use the platform, automatically when you browse or interact with the site, and from third-party service providers we work with. The categories of data we collect are described below.
When you create a 111bed account, we collect your full legal name, date of birth, residential address, email address, phone number, and any government-issued identity documents you provide for age or identity verification purposes (such as a national identity card or passport).
We record details of every deposit and withdrawal transaction associated with your account, including amounts, timestamps, payment method identifiers (such as bKash wallet numbers, Nagad account references, or Rocket identifiers), and transaction status. We do not store full payment card numbers on our servers.
We log your gaming and betting activity on 111bed, including games played, bets placed, outcomes, session durations, and wagering history. This data is used to operate the platform, resolve disputes, detect unusual patterns, and personalise your experience where applicable.
Our servers automatically collect certain technical information when you access 111bed, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, and timestamps of access. This data is used for security monitoring, fraud prevention, and platform performance optimisation.
111bed uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how players interact with the platform. You may manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality. See Section 7 of this Policy for full details on our use of cookies.
When you contact 111bed customer support, we retain records of the communication — including the content of messages, dates, and the channel used (email, live chat, or support ticket). This helps us resolve ongoing issues and maintain a consistent service history for your account.
How We Use It
2. How We Use Your Information
2.1 Platform Operations
The primary purpose for which 111bed processes your personal data is to operate the platform itself. This includes creating and managing your account, processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels, providing access to casino games and sports betting markets, and delivering customer support services. Without this processing, we cannot provide the 111bed service.
2.2 Identity Verification & Compliance
111bed is required to verify the identity and age of its players. We use the personal data you provide during registration, and any supporting documentation you submit, to confirm that you are who you say you are and that you meet the minimum age requirement of 21 years. We also process data to comply with anti-money laundering obligations, including monitoring transaction patterns and, where required, reporting suspicious activity to the relevant authorities.
2.3 Security & Fraud Prevention
111bed uses technical and transactional data to detect and prevent fraud, account takeover attempts, bonus abuse, collusion, and other forms of platform misconduct. Automated systems and human reviewers may analyse patterns in gameplay, deposits, and login behaviour to identify anomalies. Where suspicious activity is detected, we may restrict account access pending investigation.
2.4 Responsible Gaming
We analyse gameplay data to identify patterns that may indicate problem gambling behaviour, such as extended session durations, rapid increases in bet sizes, or frequent unsuccessful withdrawal attempts. Where such patterns are detected, 111bed may proactively reach out to offer responsible gaming tools, including deposit limits, session reminders, or self-exclusion options. This processing is carried out in the legitimate interest of player welfare.
2.5 Communications & Service Notifications
111bed may use your contact details to send you transactional communications related to your account, such as deposit confirmations, withdrawal status updates, verification requests, and security alerts. These communications are essential to the operation of your account and cannot be opted out of. Where you have given consent, we may also send promotional communications about new games, bonuses, or platform features. You may withdraw consent for marketing communications at any time by contacting support.
2.6 Platform Improvement
Aggregated, anonymised data derived from player behaviour and platform usage is used to improve the 111bed product — including optimising page performance for mobile devices common in Bangladesh, improving navigation flows, and evaluating which game categories are most popular. This aggregated data does not identify individual players.
Sharing Your Data
3. How We Share Your Information
111bed does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, in order to operate the platform effectively and meet our legal obligations, we do share data with the following categories of trusted third parties:
3.1 Payment Service Providers
To process your deposits and withdrawals, we share necessary transaction data with payment processors including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. These providers process your data under their own privacy policies and are contractually required to maintain appropriate security standards.
3.2 Game Content Providers
111bed's casino games are supplied by third-party game studios including Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi. These providers may receive session-level data (such as player ID and bet activity) in order to deliver and log game rounds. They do not receive your full identity information and are bound by confidentiality obligations.
3.3 Identity Verification Services
To meet our age and identity verification obligations, we may share documentation you submit with specialist third-party KYC (Know Your Customer) verification providers. These providers verify the authenticity of your documents and confirm your identity against public and private data sources. They are not permitted to use your data for any other purpose.
3.4 Legal & Regulatory Authorities
111bed may disclose your personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 111bed, its players, or the public. We will notify you of such disclosures where legally permitted.
3.5 Corporate Transactions
In the event that 111bed undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the successor entity as part of that transaction. In such circumstances, the successor will be required to honour the commitments set out in this Privacy Policy or notify you of any material changes.
Data Retention
4. Data Retention
4.1 Active Accounts
While your 111bed account remains active, we retain all personal data associated with it for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. Account activity data — including betting history and transaction records — is retained for a minimum of five (5) years from the date the data was generated, in line with standard financial record-keeping obligations.
4.2 Closed Accounts
When your account is closed — whether at your request or by 111bed — we retain your personal data for a period of five (5) years following closure. This retention period is necessary to meet anti-money laundering obligations, respond to regulatory enquiries, and handle any post-closure disputes or chargebacks. After this period, your data will be securely deleted or anonymised.
4.3 Inactive Accounts
Accounts that have been inactive for twelve (12) or more consecutive months are subject to our dormancy policy. Data associated with dormant accounts is retained in line with the same five-year schedule described above, subject to any applicable legal obligations that require a longer retention period.
Your Rights
5. Your Data Rights
As a 111bed player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team using the email address shown in the footer of this page.
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Right of Access You may request a copy of the personal data 111bed holds about you at any time. We will respond to verified access requests within thirty (30) days.
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Right to Rectification If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly through your account settings.
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Right to Erasure You may request that 111bed delete your personal data, subject to our legal obligations to retain certain records. We cannot erase data that we are required by law to keep, such as financial transaction records within the mandatory retention window.
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Right to Restrict Processing In certain circumstances, you may request that we limit the ways in which we process your data — for example, while a dispute about its accuracy is being resolved.
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Right to Data Portability Where technically feasible, you may request a structured, machine-readable export of the personal data you have provided to 111bed, which you may then transfer to another service.
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Right to Object You may object to processing of your personal data carried out on the basis of legitimate interests, including profiling for responsible gaming purposes. We will consider your objection and respond with our decision and reasoning.
Security
6. Data Security
6.1 Technical Safeguards
111bed employs a range of technical security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, firewall protections, intrusion detection systems, and regular independent security assessments of our platform infrastructure.
6.2 Organisational Safeguards
Access to player personal data within 111bed is restricted to authorised personnel on a strict need-to-know basis. All staff and contractors with access to personal data are subject to confidentiality obligations. We conduct regular training on data protection practices to ensure that all team members understand their responsibilities.
6.3 Data Breach Response
In the event of a data breach that poses a risk to player rights or freedoms, 111bed will take immediate steps to contain the incident, assess its scope, and notify affected players as soon as reasonably practicable. We will also notify the relevant regulatory authorities where required. Players who suspect their account has been compromised should contact our support team immediately.
6.4 Your Responsibilities
While 111bed takes all reasonable steps to secure your data, you also have a role to play. You are responsible for keeping your login credentials confidential, using a strong and unique password for your 111bed account, logging out of shared devices, and notifying us promptly if you suspect unauthorised access. 111bed cannot be held responsible for breaches resulting from your failure to maintain adequate account security.
Cookies
7. Cookies & Similar Technologies
7.1 What Are Cookies
Cookies are small text files stored on your device by your web browser when you visit a website. 111bed uses cookies to make the platform work correctly, remember your preferences, and understand how you interact with the site. Similar technologies — including local storage and session storage — may also be used for the same purposes.
7.2 Types of Cookies We Use
- Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in and security cookies that prevent cross-site request forgery. They cannot be disabled without breaking core platform functionality.
- Functional cookies: Remember your preferences such as language settings and display options. Disabling these may affect your experience but will not prevent you from using 111bed.
- Analytical cookies: Help us understand how players navigate the platform, which pages are most visited, and where technical issues occur. Data collected is aggregated and does not identify individual users.
- Fraud prevention cookies: Used to detect and prevent fraudulent activity, including tracking suspicious login patterns and cross-referencing device fingerprints.
7.3 Managing Cookies
You may control or disable cookies through your browser's settings. Please note that disabling essential cookies will prevent you from logging in or using core features of 111bed. Instructions for managing cookies vary by browser — consult your browser's help documentation for specific guidance. Continued use of 111bed following your acknowledgement of this Policy constitutes consent to our use of cookies as described above.
Policy Updates
8. Changes to This Policy
111bed reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where the changes significantly affect how we process your personal data, we may notify you directly via the contact details associated with your account.
Your continued use of the 111bed platform following the publication of a revised Policy constitutes your acceptance of the changes. We encourage you to review this page periodically to stay informed about how we are protecting your information. If you disagree with any revised terms, you should discontinue use of the platform and contact support to discuss your options, including account closure.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data 111bed holds about you, please contact our support team. Our contact email is shown in the footer below. We aim to respond to all privacy-related enquiries within five (5) business days, Bangladesh Standard Time (BST, UTC+6).
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